Privacy Policy

Last Updated: September 1, 2026

At Damella, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information may be collected, used and protected when you visit https://damella.in/ or place an order.

1. Information We Collect

Depending on how you use our website, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Customer support communications
• Website usage and device information

2. How We Use Your Information

We may use your information to:

• Process and fulfil orders.
• Process payments, cancellations and refunds.
• Arrange shipping and delivery.
• Communicate about orders and customer support.
• Improve our website, products and services.
• Prevent fraud, abuse and unauthorized activity.
• Send marketing communications where permitted and applicable.

3. Payment Information

Payments may be processed by third-party payment gateway providers. Damella does not intentionally store complete credit card, debit card or banking credentials on its servers. Payment providers may process payment information according to their own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to remember preferences, improve functionality, understand website usage and enhance the browsing experience. You may control cookies through your browser settings.

5. Sharing of Information

We may share information that is necessary to provide our services with trusted service providers, including payment processors, courier and delivery partners, hosting/technology providers, analytics providers and customer support services.

We do not sell your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction. However, no electronic transmission or storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary for order processing, customer support, accounting, legal compliance and legitimate business purposes.

8. Third-Party Links

Our website may contain links to third-party websites or services. Damella is not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by applicable law.

10. Your Rights

Subject to applicable law, you may request access to, correction of or deletion of certain personal information held by us.

11. Changes to This Policy

Damella may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

12. Contact Us

For privacy-related questions or requests, please contact Damella using the contact information published on our website.